Sample Booking Survey

After confirming a guest reservation - turn the guest confirmation page into a customized survey.

By surveying the guest at time of booking, your company gets quality observations about website useability and your reservation process while the experience is fresh and the guest is most inclined to answer questions.

Don't wait until after their vacation to ask questions about the online booking process! Get the information you need to improve your services immediately. Studies show responders are more likely to accurately respond to a survey immediately after completing a purchase.

By attaching this survey to the confirmation page, you may also speed up your booking process by eliminating extra questions the guest is asked when entering personal information on the booking page.

In conjunction with the 'Guest Satisfaction Survey' that your guests access after departure, you can increase your teams' efficiency and knowledge - enabling you to provide the ultimate guest experience.